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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Neal Frisch

May 27, 2026

5  out of  5
rating by Neal Frisch
"Quick service, accurate and competitive rates."
We responded:
"Thank you for your feedback! We're glad to hear that you appreciate our quick response and competitive rates. We're committed to providing you with the best service and value possible!"
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Tyler Wietzema

May 26, 2026

5  out of  5
rating by Tyler Wietzema
"Got a quick, fast, and cheap quote. Jack was a great help."
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Cindi Kooi

May 22, 2026

5  out of  5
rating by Cindi Kooi
"Friendly, Fast with Quote! Thank so much for saving me money!!!"
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Kathy

May 19, 2026

5  out of  5
rating by Kathy
"Garrett and his crew at State Farm are always ready and able to take care of all my questions and problems. They are always friendly, like we’re family friends. I have auto insurance and renters insurance with them, they have always gotten me the best deals. I recommend them to anyone looking for any type of insurance, from personal to business."
We responded:
"Thank you so much for the wonderful review, Kathy! We’re thrilled to hear that our crew have always been ready to help with your questions and problems, and that you feel taken care of! We’re also glad you’ve had great experiences with both your auto and renters' insurance and that you’ve been getting the best deals. We truly appreciate your recommendation—thanks for trusting State Farm with your insurance needs!"
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sarah swartz

May 19, 2026

5  out of  5
rating by sarah swartz
"Karen has been amazing to work with! Thank you for being so thorough!"
We responded:
"Thank you so much for your kind review Sarah! We’re thrilled to hear that Karen has been amazing to work with and that you found her thoroughness so helpful. We’ll be sure to pass along your compliments to her. If there’s anything else we can do for you, please let us know!"
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CRYSTAL A

May 7, 2026

5  out of  5
rating by CRYSTAL A
"Melinda was really easy to work with. She explained the process thoroughly. I recommend this company not only for their great customer service, but for all their wonderful community involvement as well."
We responded:
"Thank you so much for your review, Crystal! We’re really happy to hear Melinda was easy to work with and that she explained the process thoroughly. We truly appreciate your recommendation and are proud of our team’s commitment to great customer service and to supporting our community! We look forward to continuing to work with you! "
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Anna T

April 30, 2026

5  out of  5
rating by Anna T
"Tori was very helpful with updating my insurance coverage while moving. She was professional, knowledgeable, prompt and proactive. I appreciate the help!"
We responded:
"Hi there Anna—thank you so much for the kind review! We’re glad Tori was able to help you update your insurance coverage while moving. Her professionalism, knowledge, and proactive approach are exactly what we aim to provide. If you ever need anything else, we’re always here to help!"
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Nicholas A

April 29, 2026

1  out of  5
rating by Nicholas A
"Go elsewhere or if you buy a policy from them dont buy from Melissa. She has no idea what she's doing or what she is selling"
We responded:
"Hi Nicholas! I am sorry to hear you didn't have a good experience with State Farm. We do not have a Melissa here in our office. If there is something we can help you with, please reach out and let us know! "
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Yasser Gharib

April 24, 2026

5  out of  5
rating by Yasser Gharib
"Melinda Royal is one of the best I have worked with, full of knowledge about the business, great customer service and she takes her time to explain everything in an easy way to understand. Melinda thank you for everything you’ve done for us. Keep the good work"
We responded:
"Thank you so much for your wonderful review! We’re really happy to hear that Melinda provided the knowledge, great customer service, and clear explanations you needed. Melinda truly appreciates your kind words and we’re grateful you chose to work with us. Thanks again— we look forward to continuing working with you! "
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Chris Riedel

April 15, 2026

5  out of  5
rating by Chris Riedel
"I have had multiple opportunities to interact directly with team members at Garrett Larson's State Farm agent office. The claims involved were all automotive, but each had elements that were specific to that particular claim. One involved a rental vehicle, one involved body damage that was caused by me, and also there were incidents where another driver caused the damage, once in a parking garage and once from a roadway collision. In all cases the agency's accessibility was immediate. Their response was thorough and professional, and they anticipated needs without me having to bring them up such as my need for a rental vehicle while my car was unavailable to me during the repair work. Every aspect of the claim was handled correctly the first time, and there were never any out of pocket costs on my part that were deviations from what I had expected. There was always follow up to ensure that I was satisfied with the work performed by third parties. I know I could save five or six dollars a month with certain other insurers, but I know that I would not be able to have the same overwhelmingly positive experiences that I have had with Garrett Larson's agency and with State Farm."
We responded:
"Chris, thank you so much for sharing your experience. Ensuring our customers have a smooth claims experience is one of our biggest goals. I'm so glad you were happy with the process and our office. We appreciate your business!"
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Mark Tancabel

April 8, 2026

5  out of  5
rating by Mark Tancabel
"Good office they answer my question and take care of my insurance needs"
We responded:
"Thank you for your kind words Mark! We're glad to hear that our office was able to answer your questions and take care of your insurance needs. We appreciate your trust and look forward to assisting you again in the future!"
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Diana Morrissey

April 8, 2026

5  out of  5
rating by Diana Morrissey
"We’ve been customers of this State Farm agency for 35 years and have had consistent great service from them. Just today we were stuck in a car rental situational where we needed proof of our auto insurance coverage limits to avoid an extra rental fee, and Tori Glynn provided immediate assistance!"
We responded:
"Thank you so much for your loyalty over the past 35 years Diana! We're thrilled to hear that Tori Glynn was able to provide you with prompt assistance when you needed proof of your auto insurance coverage. It's our goal to offer consistent, reliable service, and your kind words mean a lot to us. We appreciate your continued trust!"
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Rafa76

April 6, 2026

5  out of  5
rating by Rafa76
"Tori is my assigned agent. She is super kind and attend my needs with cordiality and excellence"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Tori provided you with excellent and attentive service. We appreciate your feedback and look forward to assisting you again in the future!"
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Juliann Davis

April 2, 2026

5  out of  5
rating by Juliann Davis
"Asked about coverage for the potential purchase of an additional vehicle. Got a phone call and quote the same day. It’s so much easier to make decisions with actual data. Thanks!"
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Nick Simon

March 27, 2026

5  out of  5
rating by Nick Simon
"I would recommend this State Farm location for anyone looking to switch insurance. Tori helped me out with getting vehicle and renters insurance. The staff they have at this location is top notch and very helpful. I plan to do business with this location for a very long time."
We responded:
"Thank you so much Nick, for your kind words and recommendation! We’re thrilled to hear that Tori and our team were able to assist you with your vehicle and renters' insurance needs. Providing top-notch service is our priority, and it’s wonderful to know you had such a positive experience. We look forward to serving you for many years to come!"
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Kris Wenzel

March 16, 2026

5  out of  5
rating by Kris Wenzel
"I recently worked with Acct Manager Zac Ringnell looking at auto, homeowner, and life insurance and he was very thorough and knowledgeable! He was able to reduce the auto from $131 to $58 a month and also cut in half my homeowner insurance cost with increasing the market value! I was very impressed and excited to start working with him!"
We responded:
"Thank you for sharing your experience Kris! We’re delighted to hear that Zac was able to provide thorough and knowledgeable assistance while helping reduce your auto and homeowner insurance costs. It’s wonderful to know you feel confident and excited to work with him. We look forward to supporting you with all your insurance needs!"
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Diane Ring

March 16, 2026

5  out of  5
rating by Diane Ring
"Efficient help by ohone to change addressof coverage."
We responded:
"Thank you for your feedback Diane! We’re glad we could efficiently assist you over the phone with updating your coverage address. Please don’t hesitate to reach out if you need any further help!"
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gena steinberg

March 10, 2026

5  out of  5
rating by gena steinberg
"Great company and they all make it very easier to answer questions, add insurance and file a claim!"
We responded:
"Thank you for your wonderful feedback Gena! We’re happy to hear that our team made it easy for you to get your questions answered, add insurance, and file a claim. We’re always here to help whenever you need us!"
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Ben Zaker

February 25, 2026

5  out of  5
rating by Ben Zaker
"Garrett and his staff are the best!"
We responded:
"Thank you for your kind words! Myself and the team truly appreciate your support and look forward to continuing to assist you"
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bk johnson

February 23, 2026

5  out of  5
rating by bk johnson
"Thanks for getting back to me so quickly, you guys are great !"
We responded:
"Thank you for the review! We know your time is valuable, so we make it a priority to provide fast and efficient answers to all your questions. We appreciate the feedback!"
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Cara Cerchione

February 10, 2026

5  out of  5
rating by Cara Cerchione
"I'm so happy I went with this agent! The whole office has amazing customer service! I got a great price and better coverage!!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our agent and the whole team. Providing excellent customer service and the best coverage at a great price is our top priority. We truly appreciate your trust and support!"
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Jeanelle Lust

February 4, 2026

5  out of  5
rating by Jeanelle Lust
"We switched our home and auto insurance to this agency and they saved us a lot of money. Jack Lust was great to work with."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Jack Lust and our agency were able to save you money on your home and auto insurance. It’s wonderful to know you had a great experience working with Jack. We appreciate your trust and look forward to continuing to serve you!"
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Indu Arora

January 20, 2026

5  out of  5
rating by Indu Arora
"I’ve been with State Farm for several years for both home and auto insurance, and their service has always been exceptional. Today, Zac assisted me promptly and professionally, reflecting the team’s consistent dedication to thorough and reliable customer care. I truly appreciate their continued support and efficiency."
We responded:
"Thank you so much for your kind words and continued trust in State Farm! We’re delighted to hear that Zac and the entire team have provided you with prompt, professional, and reliable service over the years. Your appreciation means a lot to us, and we’re committed to maintaining the high level of support you expect. If you ever need anything, don’t hesitate to reach out!"
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Dennis Bishop

January 16, 2026

5  out of  5
rating by Dennis Bishop
"Very professional, explained things clearly, worked fast and efficient Tori was amazing. Saved me a lot in vehicle insurance. Thank you Dennis"
We responded:
"Thank you so much for your kind words, Dennis! We're thrilled to hear that Tori provided you with clear explanations and efficient service. Saving you money on your vehicle insurance is our top priority. We appreciate your trust and look forward to assisting you again in the future!"
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Connie

January 15, 2026

5  out of  5
rating by Connie
"Zac at State Farm was so very helpful. He explained everything in detail and had me covered immediately that day. Give him a call!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Zac was able to assist you promptly and clearly. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out!"